If you’ve never signed up for a hosting account or you are changing companies and the new one employs an account management console that you have not seen so far, you may get puzzled about how to perform a certain operation in your account or on your computer. Because of this, some providers have compiled a knowledge base, which describes the most common queries and difficulties pertaining to their platform, rather than adding only generic facts. This sort of knowledge base will permit you to find the right information swiftly and easily, so you won’t need to waste a lot of time and energy on issues that may require something as elementary as pressing a button or ticking off a check box. In this way, not only can you get stuff done, but you can also get to know a lot of new and useful things, both about the way you can administer your account and about the way the hosting service works in general.

Extensive Online Documentation in Shared Hosting

Our shared hosting plans include an in-depth knowledge base where you can find information on all the complications that you might possibly confront and their solutions. You can acquaint yourself with how to create and administer an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your mail client are accurate, but nonetheless you’re unable to send email messages, for example. We’ve tried our utmost to be as exhaustive as possible and to cover all the available options in order to help you save time and effort and to provide you with different solutions for each issue. The knowledge base features informational articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia Control Panel. You can find relevant articles about particular functions and features in every section of the Control Panel, whereas if you would like to check the complete article archive, you should visit the Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated plans include elaborate technical documentation where you will find info about all the functions that our created-developed Hepsia Control Panel comes with, in addition to solutions to different questions and obstacles that you might encounter. All configuration manuals include comprehensive descriptions, which suggests that you won’t need to worry about omitting something if you wish to export a MySQL database, for example. The troubleshooting articles cover a number of different likely reasons for certain problems and the solution for each of them, so in case you’re not able to send email messages although you have the correct SMTP settings, for example, you can quickly discover what the reason may be and repair the issue with several clicks in your email client. As Hepsia offers quite a lot of features, you will be able to find relevant articles in every section. In case you’d rather look through all help articles, click on the Help link, which is located in the top right-hand corner of the screen.