One of the common reasons to get a hosting server of your own is the fact you shall have complete control over the software environment and you'll be able to install anything you would like. This will enable you to run apps which need specific software to be present on the machine, which is not possible with a shared hosting server in which you could install software only inside the account, but not on a root level. If you're not very familiar with this kind of matters, nonetheless, you could come across difficulties due to the fact that managing a hosting server of your own differs from managing a regular shared hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, thus our administrators will be able to take care of a variety of tasks which should be carried out or can resolve a variety of issues that you may come across.

Installation and Troubleshooting in VPS Servers

The upgrade can be acquired with all VPS server plans we offer and you can add it either during the signup or at any time after via your billing Control Panel. It features one hour of custom work on your server, so our admins will be able to aid you with software installation or setup. They could furthermore troubleshoot any piece of software you have already installed if it does not work, so you won't need to waste time to discover what's wrong as they can assist you in a very quick and skilled way. Because this is a one-time upgrade, you'll be able to get it only when you need it and if a particular task takes shorter time, the rest of the minutes will be available for the future and will not be reset in the end of the month. This upgrade is beneficial in case you cannot do something yourself or if you have our Managed Services upgrade, but the thirty minutes of custom work it includes aren't enough for a specific task.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all of our dedicated web hosting plans and if you add it, our expert administrators will be able to aid you with everything on your server. This includes installing any third-party software that you might want to use on the machine and troubleshooting any script which functions inadequately or does not run at all. Our upgrade provides one hour of work and in the event that a certain task isn't very time-consuming, we will add the remaining time to your account. You'll be able to see how many minutes are left inside your billing CP and use them whenever you need support again. The Installation & Troubleshooting upgrade can be ordered at any moment, so in the event that you require something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you need support later, you could add it from the hosting server billing area. 30 minutes of custom work are supplied with our Managed Services pack as well, but if you need more work to be done on the server, the Installation & Troubleshooting upgrade will be a guarantee that your apps shall be installed and set up in the best feasible way.