1 hour ticket response
Kopa Media’s team of support engineers is focused on providing swift answers to all your inquiries. We’ll examine your support ticket the moment it is submitted and will get back to you with a solution to the problem within maximum sixty minutes after the customer support ticket submission. In reality, our average support ticket response time is twenty minutes.
A First–Class Customer Support Service
Each member of our customer support staff has many years of experience in the shared plans niche and the vast majority of them have worked for us for at least 5 years. They all are ready to answer all your inquiries in the most proficient manner possible.
An Easy–to–Browse Help Center Section
To help you find a quick hint on how to use a specific feature, we have implemented a very user–friendly Help section in your Web Hosting Control Panel. You can browse through a large selection of web hosting account administration articles and website management articles, have a gaze at the F.A.Q. repository or check our instructional video tutorials.
